Case Studies:
Strategic Delivery Across Sectors
At AGS Solutions, we help organisations navigate complex change with clarity and structure. Below are examples of engagements where we delivered results in high-stakes programmes across banking, consultancy, and investment management.
Case Study 1: Retail & Commercial Bank
Challenge:
As part of a Digital Transformation programme, the Windows 10 migration was at risk of missing deployment targets, with low user engagement and slow return of legacy devices.
Approach:
Engaged as IT Business Analyst to improve user engagement and accelerate device migration.
Liaised with end users to identify friction points
Created an email messaging schedule for rollout
Coordinated with 3rd-party courier
Implemented legacy device collection protocols
Introduced improved reporting for tracking
Outcome:
Deployment accelerated by 8,000 devices in 3 months — achieving the 2022 target of 55,000 deployments.
Case Study 2:
Risk Mitigation & Dispute Resolution Consultancy
Challenge:
Post-de-merger, the client faced a strict deadline to migrate its London and European offices to a new domain and upgrade from Office 2016/365 and Windows 7/10.
Approach:
Engaged to lead the domain migration and upgrade project.
Defined technical requirements
Sourced and coordinated delivery of equipment
Solved a ‘showstopper’ issue in device migration time
Oversaw laptop builds and scheduling
Coordinated user onboarding and setup
Outcome:
Delivered a seamless migration under tight constraints, avoiding penalties and reducing project delay risk.
Case Study 3: Global Investment Manager
Challenge:
The client required domain and system upgrades (post-de-merger) with minimal disruption across its London and EU offices.
Approach:
Led the migration and upgrade project.
Assessed readiness and sourced required tech
Eliminated blockers around device migration time
Oversaw rollout planning, builds, and support
Facilitated user onboarding and login sessions
Outcome:
Successfully delivered domain migration and system upgrades within required timeframes across critical regions.